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REAL REVIEWS

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Shawn Shea was able to diagnose the issue with my iFilter, just by my description to the CSR when I made the appointment for someone to come out.  He walked right over to the Halo and noticed a clip had worked it's way out and also noticed the regeneration line needed to be adjusted and that the person who had previously installed it, (from a now defunct company) probably stripped a nut and used a part that doesn't come with the unit.  Shawn said he installs 3 or 4 of these units a week and his knowledge of the Halo system made feel comfortable with his assessment of the issue.  It's not leaking now and he is going to order the replacement parts I need.  Hopefully, Halo honors my warranty, I'm 6 years into a 10 year warranty.  The original plumbing company that installed it, was purchased by this company.

RooterHero has someone out to my house within two hours of my call to them They called me before the technician arrived and the problem was taking care of very professionally. Highly recommend this company!

We had a slab leak and called Rooter Hero to help diagnose and repair. They were out quickly and found where the leak occurred. Unfortunately it was under the post tension slab, so we had the house replumbed with PEX as it was our second slab leak from the copper pipes. Joseph Betts and Braiden did a great job with getting everything done and were very courteous and knowledgeable. It was a big job and they were working hard to get it all done in a timely manner. I would recommend Rooter Hero and Joseph to anyone looking for a good company to deal with any plumbing job...if they completed my job with  excellent results, they can certainly complete any smaller job with excellent results as well.

Absolutely professional also wore PPE for our protection and their’s. Very knowledgeable and gave us lots of information on how to take care of our system. Definitely would recommend to anyone that needs plumbing.

Great service ,great customer service from Isaac our Plumber had all the answers and more to answer our questions. He was attentive and focus on his work while still being friendly. 10 out of 10 recommend. Also 10 out of 10 for Isaac ask for him great service.

Isaac came in and let us know exactly what he was going to do. He was friendly, talkative and professional. With everything going on he was respectful Clean, and kept social distance in play considering everything going on. 10/10 would prefer him with any future plumping issues we may have.

This was my first time using Rooter Hero. I had some issues with my kitchen sink and a friend recommended them. Mark was my technician and he was very professional and clearly took pride in his work. Definitely would recommend to anyone in need of a plumber!

On December 18,2019 I received top notch service for ongoing drain issues. The service tech, Ron was very knowledgeable, professional, and a truly nice person. Ron explained everything he was doing and offered suggestions to improve to overall condition of our drainage system in our 40+ year old home. I recommend Rooter Hero Plumbing.. They did a great job for me. Donald Fanning Phoenix AZ

Great service ,great customer service from Isaac our Plumber had all the answers and more to answer our questions. He was attentive and focus on his work while still being friendly. 10 out of 10 recommend. Also 10 out of 10 for Isaac ask for him great service.

Wow the Staff on the phone are incredible! I always got a person to pickup and they were wbale to send someone same or next day. They were even able to connect to m tim technician for followup when I had concerns after my install. Fast! Communicative! Professional! Incredible! (I’m not sure about how the pricing compares to others but I’m not calling around. These guys are worth it)

Leo provided great service. Very detailed showing me exactly what to watch on my older A/C system and why. Leo was very thorough and checked and adjusted things other A/C services had missed. I highly recommend Rooter Hero!

Ron the plumber who was at my house did a great job and very knowledgeable. He was also easy to understand  and friendly and really honest about all possibilities  of options I could  do.i would definitely.  recommend  this company  to anyone !

We called on a Saturday at 2pm and they were able to give us same-day service.  Isaac showed up on time with a great attitude.  He immediately went to work and fixed both sinks and cleaned up after himself when he was done.  Fast, professional and friendly service.  5-Star service!

The best experience ever! Barbara, the lovely lady who took my call of panic, was so professional and warm. Thirty minutes later, a well-spoken professional plumber was at my door.  He was articulate, kind and honest. I will only use this company now and highly recommend.