FAQ

• Never pour grease or oil down the drain. These substances can solidify in your pipes and cause clogs.
• Ensure hair and soap residue are cleared from shower drains frequently to avoid bottlenecks. These can lead to flooding in showers and bathtubs. Keep a plunge nearby for quick fixing if needed.
• Periodically check under sinks for leaks and drips, and fix them as soon as possible as they can significantly damage the cabinets if left unchecked.
• Please familiarize yourself with the main shutoff valve in your home so you can turn it off in an emergency

How much will it cost?

There is no one answer to this question since the cost of plumbing services can vary depending on several factors. For example, a simple repair might only cost a few hundred dollars, while a more complex project could quickly run into the thousands. However, you can be sure that our plumbers will always give transparent pricing with no hidden fees. We believe in being upfront and honest with our customers, so you'll always know exactly what you're paying for.

Do You Provide Installations?

We install a variety of plumbing appliances and fixtures, including water heaters, toilets, sinks, and faucets. We're always happy to help our customers choose the right products for their needs.

Should I Get a Water Heater Repair or Replace It?

There are a few factors to consider when deciding whether to repair or replace your water heater. It may be time for a replacement if it's more than ten years old. Another factor is the cost of repairs; if they're going to be more than half the cost of a new unit, it may make more sense just to get a new one. If you're unsure what to do, talk to a qualified plumber who can help you assess your options and make the best decision for your home.

My Pipes Are Clogged, Can You Fix It?

Yes, we can certainly help you with that! We offer drain cleaning and hydro jetting services to clear out clogged pipes. Contact us today to get started.

Can You Find Hidden Leaks?

The best way to find hidden leaks is to hire a professional plumber. Experts have the tools and experience to locate and repair the most elusive leaks. Don't wait until a leak becomes a problem - act now and invest in professional leak detection services.

Do You Offer Trenchless Pipe Repairs?

Absolutely! We offer a full range of trenchless pipe repairs, including pipe lining, repiping, and pipe bursting.

My pipes burst, and water is leaking everywhere; what should I do?

If your pipes have burst and water is flooding your home, it's essential to act fast to minimize the damage. Here are some steps you should take:

• Turn off your water supply: If possible, locate your home's main water shutoff valve and turn it off. This will stop the water flow into your home and help prevent further damage.
• Call a plumber: Once you've turned off the water, it's time to call a licensed plumber. They'll be able to assess the situation and determine what needs to be done to fix the problem.

Why Does My Water Smell Awful?

There are a few possible reasons why your water might smell awful. It could be due to the presence of bacteria, or it could be because of something called "sulfur minerals." Sulfur minerals are common in water that comes from wells and can give the water a strong, unpleasant odor. If you notice that your water smells terrible only occasionally, it's probably due to bacterial growth. Bacteria can grow in nearly any type of water system and often cast off an unpleasant scent. The best way to combat this problem is to ensure that your home's water system is clean and well-maintained.

Why Are My Pipes So Noisy?

There are a few different reasons why your pipes might be noisy. One common sense is that the water flow through the pipes is too fast, which can create turbulence and noise. Another possibility is that something is blocking the water flow path, such as a build-up of sediment or corrosion. This can also lead to noise as the water tries to find another way around the blockage. Finally, it's also possible that your pipes are old and worn out and starting to sound noisy as they age. If you're unsure what's causing the noise in your pipes, it's best to call a plumber for help. They'll be able to diagnose the problem.

Do You Have More Questions?

We understand that dealing with plumbing issues can be stressful. That's why we've compiled this list of frequently asked questions about plumbing - to help you better understand your options and what to expect. Call Rooter Hero Plumbing of Phoenix today if you have any additional questions. Our team of specialists is standing by to address any questions or concerns you may have.